Question from member Colleen Ditro
If I could get some feedback on how your run your practice in regards to following, I would greatly appreciate it!
1. When do you typically return phone calls? in between patients? at the end of day? any set time or just when you get to it?
2. Does your administrative staff have a script that they give families about return of phone calls?
2. Do you give an expectation to families as to when paperwork is returned such as FMLA? 72 hr?